Privacy Policy

Introduction

Welcome to https://caged-mealworm-feeder.feedersandmore.co.uk (hereafter referred to as “Caged Mealworm Feeder,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://caged-mealworm-feeder.feedersandmore.co.uk.
Any mobile or desktop applications developed by us and made available for download.
Online services and products offered through our platform.
Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy is designed to guide you through the following activities:

Using Our Services: When you register as an authorized user or subscribe to our services, we collect and process your account information, payment details, and purchase history.
Website Visits: We track your interactions with our websites, including page views, click-through rates, and the resources you access.
Communications: We may reach out to you via email, phone calls, or SMS messages for newsletters, promotional offers, order updates, or customer support.

Personal Data Collection

We collect several types of personal information to enhance your user experience and improve our services:

Account Information: This includes your name, username, email address, and password hash (for secure login).
Payment Information: Credit or debit card details, billing addresses, and payment transaction history.
Financial Information: Bank account numbers (if used for direct payments), investment portfolios, and financial transaction records.
Purchase Information: Product order history, quantities, prices, shipping and delivery information, and purchase preferences.
Mobile Device Identifiers: Unique device identifiers, mobile network information, and location data from your mobile device.
Location Data: GPS coordinates or other location-based services data when you interact with our geo-services.
Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our products and services.
Social Media Information: Details from your social media profiles (if connected) such as name, profile picture, and public posts.
Product Information: Search history, product inquiries, and any feedback or reviews you submit regarding our products.

We collect this data through direct user input forms, web analytics tools, tracking pixels, and other automated technologies integrated into our platform.

Cookies

Cookies are small text files stored on your browser to remember your preferences and provide a personalized experience:

Strictly Necessary Cookies: These cookies enable core functionalities like secure login, account management, and payment processing.
Preference Cookies: Used to store user settings and customization preferences for enhanced user experience.
Analytics Cookies: Track website usage and visitor behavior to improve our services and content.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to opt-out of certain tracking activities.

Retention and Deletion

We retain personal data for various periods, as required by law or for legitimate business purposes:

Account and Transaction Data: We keep this information for the duration of your account’s active status and a reasonable period after its closure to comply with legal obligations and resolve disputes.
Financial Records: Financial data is retained for tax and accounting requirements, typically for 7 years or as specified by applicable laws.
Location and Device Data: Location and device-related information may be stored temporarily for analytics and service improvement but not longer than necessary.
All Other Personal Data: We aim to delete or anonymize personal data once it is no longer required for the initial purpose it was collected.

Security Measures

We have implemented robust security measures to safeguard your personal information:

Encryption: All communication and data storage utilize encryption protocols to protect sensitive information from unauthorized access.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Our systems have role-based access controls to ensure that only authorized personnel can access personal data.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age:

We do not knowingly collect or solicit personal information from children, and our services are not directed towards minors.
If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you and its disclosure.
Rectification: Correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Ask for the deletion of your personal data, except where required by law.
Restriction: Limit the use or processing of your personal data under certain circumstances.
Portability: Receive a copy of your personal data in a structured format for transfer to another controller.
Objection: Object to the processing of your personal data based on legitimate interests or specific legal grounds.
Non-Discrimination: Assert your right not to be subjected to automated decision-making or profiling that significantly affects you.
Data Portability (in some jurisdictions): Request a portable copy of your data, allowing you to move it between service providers.

To exercise these rights, please contact our Data Privacy Team at [email protected] or through postal mail at:

Caged Mealworm Feeder
Privacy Policy Inquiries
[Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For privacy-related inquiries, feedback, unsubscribe requests, or data access/correction queries, please contact us:

Email: [email protected]
Postal Mail: Caged Mealworm Feeder, Privacy Policy Inquiries, [Address]